Frequently Asked Questions

Frequently Asked Questions

Buying & Download Access

  • Question: How do I get my files after purchase?

  • Answer: You will receive an instant email from Glammerable/WooCommerce with a link to your downloads. You can also access them anytime by logging into your account under the “Downloads” section.

  • Question: What kind of file do I receive?

  • Answer: All template sets are delivered in a .zip file containing high-resolution images, PDF guides, or a link to your editable Canva template.

  • Question: Do I need special software to use your templates?

  • Answer: No. Our templates are primarily designed for easy editing in the FREE version of Canva. You only need a free Canva account.

  • Question: Can I use the wall art for commercial use?

  • Answer: Please refer to our Usage & Licensing Terms (link this text to the page you created in the footer) for detailed usage rights.

  • Question: What is your refund policy?

  • Answer: Due to the digital nature of our products, all sales are final and non-refundable once the file has been downloaded. However, if you encounter any file corruption or access issues, please Contact Us immediately for assistance.

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